Meet
Susmi Rosenthal

Lead Consultant, Life Sciences,

Quality & Regulated Industries

What I Do.

I am deeply passionate about every aspect of Life Sciences, especially in how language and content can significantly enhance patient experiences and outcomes. My dedication to this field drives me to continually explore innovative communication strategies that resonate with diverse audiences and improve healthcare delivery.

 

Currently diving into the Benefits & limitations of AI Technology and how to adopt effectively. Quality & Responsibility is at the heart of everything I do.

Solutions That Solve Your Toughest Challenges

Comprehensive solutions designed to help you get stuff done quickly and efficiently

End- to-End Life Sciences Solution Development

We design comprehensive, tailored solutions that address your unique life sciences needs from project inception to completion. We map out and optimize each phase from content creation to final delivery ensuring a seamless, compliant workflow that integrates regulatory requirements, data privacy concerns, and industry-specific challenges.

LS Audit Solutions

We meticulously evaluate your current localization systems against life sciences industry standards and best practices. We identify strengths, weaknesses, and risks in your processes, technology, and quality control measures. Our actionable recommendations help you mitigate risks, enhance efficiency, and ensure your efforts meet the stringent demands of the sector.

LS Linguistic Processes Consulting

We optimize your linguistic processes to align with life sciences’ demand for accuracy, high quality, and fast turnaround times. We establish rigorous steps for different content types, implement specialized quality checks, and design workflows ensuring consistent use of appropriate terminology and style. Our expertise ensures your processes can uphold the highest standards of accuracy and compliance.

LS Talent Training & Development Programs

We provide customized training programs and professional development initiatives to upskill translators and enhance their specialized medical and scientific expertise in required sub-domains such as Regulatory Labeling and Clinical Trials, including Linguistic Validation processes. We also consult on strategies for attracting and retaining top linguistic talent in the life sciences domain.

Language Operations Training & Mentorship

We provide specialized training and mentorship for all participants in the localization process, covering areas like appropriate style for the relevant audience, translation research techniques, data handling, regulatory guidelines, and cultural adaptation. We cultivate a team that’s not just linguistically proficient but also well-versed in life sciences nuances, leading to higher quality outputs and smoother operations.

Account or Language Specific Quality Plans

We develop customized quality plans to identify quality gaps, root causes, mending gaps, and optimize processes and assets to account for unique requirements in specific accounts or languages. Considering factors like regional and local health authority standards and guidelines or client preferences, we help ensure that your content meets the relevant high-stakes requirements in the life sciences domain.

Tangible Business Outcomes for Leaders Like You

Discover how we’ve helped localization leaders become the heroes of their organizations

Get to know me.

Passionate about all aspects of Life Sciences and the use of language and content to improve Patient Experiences & Outcomes.

Currently diving into the Benefits & limitations of AI Technology and how to adopt effectively.

Quality & Responsibility is at the heart of everything I do.

Exacting Standards

I uphold the highest standards in every aspect of my work, ensuring flawless execution and exceptional quality across systems, partnerships, and projects. Life Sciences is not just my passion but also my responsibility, and I am committed to delivering excellence every time.

Investigative Approach

I have a deep investigative approach, diving into the details and intricacies to uncover insights and solutions that others might overlook. This meticulous attention to detail ensures thorough and effective outcomes for my clients.

Collaborative Environment

I cultivate a collaborative environment that fosters synergies and drives collective success. I believe in the power of teamwork, where each member's contribution is valued, ensuring we achieve the best possible results.

Creative Solutions

My experience and creativity allow me to introduce innovative solutions, turning challenges into opportunities. I focus on driving improvements and enhancing localization quality, ensuring that every project benefits from a fresh and effective approach.

Diplomatic Leadership

I navigate complex situations with diplomacy, resolving conflicts while maintaining positive relationships. My priority is to achieve the best outcomes for patients and clients, ensuring that all interactions are conducted with respect and professionalism.

Pragmatic Strategies

I believe in delivering practical, actionable strategies that produce effective, achievable, and impactful results for your business. My approach ensures that every solution is grounded in reality and designed for success.

Sumi Rosenthal - Life Sciences Consultant

My Background.

25 years of Life Sciences and Quality expertise across a variety of roles including Localization Specialist, Project Manager, Quality Manager and Solutions & Process Consulting

Deep experience in Production Management, Account Management, Quality Management, Sales, and Talent (Vendor) Management

Extensive translation/localization quality processes knowledge; coaching others in performing Root Cause Analysis & Corrective Action Preventive Action; trained in Six Sigma principles, 5 Why’s methodology and ISO standards and requirements

People seem to like us.

RWS Group - Localization Consulting
It's rare that you come across standout talent like Susmi. I had the pleasure and the privilege to work with her in the Supply Chain team and her knowledge of the Regulatory Life science domain is impressive. She is always supportive, a great expert, an incomparable mentor . Her greatest strengths? Communication and problem-solving! She is able to transfer even the most critical client-related instructions with simple and clear information or by building-up useful trainings essential to our learning of the Regulatory labeling sector. Her passion for her job is tangible, always kind and responsive, always THERE if needed! Despite the time zone difference, I always had the feeling to work with her side by side in the same room; her genuine capacity to create an open dialogue to find together the right solutions to adopt, made her the best colleague for anyone! I feel myself very lucky to have worked with her, she is an invaluable colleague and a special woman, I strongly and sincerely recommend Susmi from all point of views!
Sarah Ombres
Senior Talent Manager - RWS Group
Peter Berends - Localization & Internationalization
Susmi constantly demonstrates that she is a quality-focused, reliable pharmaceutical and medical device translation expert. Susmi consistently delivers on-time and is compliant with all project-specific instructions— no matter how complex the assignment. She will exceed the scope of the project by raising recommendations and/or concerns to our project managers, all the time ensuring that our clients receive the best possible translation.
Peter Berends
Localization & Internationalization at Meta
Ester Hoff - Localization Project Manager at PPD
Susmi is an amazing account manager with a wealth of localization knowledge. I had the pleasure of working closely with her at PPD, and she is always kind, helpful, and incredibly smart. She is great at communicating with requesters and at explaining the ins and outs of localization in a way that is clear even to those without a localization background. Susmi would be an incredible asset to any team.
Ester Hoff
Localization Project Manager at PPD
Foteini Vlahopoulou
Susmi’s unwavering support through trainings, capacity-building and problem-solving initiatives was valuable and critical to our learning and growth within SDL’s Regulatory Labelling programme. Susmi made this possible by communicating ideas and information clearly and by creating an environment where we could engage in open dialogue and reach effective solutions together towards the optimization of daily operations. Knowledgeable, responsive and always too kind, she demonstrates a genuine interest for her co-workers – not only as colleagues, but also as people. The level of partnership I’ve had with Susmi has been one of the highlights of my SDL years – I feel extremely lucky to have met her and worked with her!
Foteini Vlahopoulou
Translation Line Manager - RWS/ SDL

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