Your duty of care to patient experience and outcomes is undeniable - a true responsibility

We help you assure your systems, processes, and people are up to the task

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Our Approach

Multidisciplinary team with diverse backgrounds and experiences

Practical, no-nonsense solutions tailored to your unique needs

Rapid delivery and unwavering commitment to your success

Solutions That Address Your Toughest Challenges

We support Life Science Teams though Comprehensive Solutions tailored to your needs and sector

Regulatory Compliance Solutions

We provide expert guidance on navigating the complex and constantly evolving regulatory landscape across multiple jurisdictions. This includes interpretation of guidelines, best practices for achieving and maintaining compliance, and strategies for streamlining regulatory submissions involving translated content.

End- to-End Life Sciences Solution Development

We design comprehensive, tailored solutions that address your unique life sciences needs from project inception to completion. We map out and optimize each phase—from content creation to final delivery—ensuring a seamless, compliant workflow that integrates regulatory requirements, data privacy concerns, and industry-specific challenges.

LS Audit Solutions

We meticulously evaluate your current localization systems against life sciences industry standards and best practices. We identify strengths, weaknesses, and risks in your processes, technology, and quality control measures. Our actionable recommendations help you mitigate risks, enhance efficiency, and ensure your efforts meet the stringent demands of the sector.

LS Linguistic Processes Consulting

We optimize your linguistic processes to align with life sciences’ demand for accuracy, high quality, and fast turnaround times. We establish rigorous steps for different content types, implement specialized quality checks, and design workflows ensuring consistent use of appropriate terminology and style. Our expertise ensures your processes can uphold the highest standards of accuracy and compliance.

LS Talent Training & Development Programs

We provide customized training programs and professional development initiatives to upskill translators and enhance their specialized medical and scientific expertise in required sub-domains such as Regulatory Labeling and Clinical Trials, including Linguistic Validation processes. We also consult on strategies for attracting and retaining top linguistic talent in the life sciences domain.

Language Resource & Scalability Solutions

We provide strategies and tools to effectively manage language resource capacity and efficiently allocate linguists across projects based on subject matter expertise, language proficiency, and workload fluctuations. This could involve liaising with stakeholders, calculating capacity needs, implementing suitable vendor management solutions, and if needed ramping up linguistic talent acquisition strategies.

Machine Translation (MT) and AI Evaluation & Integration Solutions

We provide expert and responsible guidance on the evaluation, implementation and use of available MT and AI technologies, and their strategic integration into existing localization processes. This includes recommendations for optimal use cases, quality assurance protocols, and methods to achieve the right balance between human oversight and automation.

Talent Management Training & Mentorship:

Guidance on optimizing vendor management processes, including vendor selection criteria, performance evaluation metrics, and strategies for fostering closer collaboration with external translation and localization partners to ensure consistent quality and service delivery.

Language Operations Training & Mentorship

We provide specialized training and mentorship for all participants in the localization process, covering areas like appropriate style for the relevant audience, translation research techniques, data handling, regulatory guidelines, and cultural adaptation. We cultivate a team that’s not just linguistically proficient but also well-versed in life sciences nuances, leading to higher quality outputs and smoother operations.

Language Assets Consulting

We guide you in strategies for building and managing critical language assets such as term bases (glossaries), translation memories, and style guides to ensure consistency, accuracy, as well as correct tone and style across documents and products—paramount in high-stakes medical communications. We consult on creating term bases, consistent style guides, and translation memories that capture approved phrasings, maintaining the correct use of terminology that can impact patient safety

LS Terminology Management Solutions

We consult around the needs relating to terminology databases and management systems tailored to life sciences domains, enabling consistent and accurate usage of technical, medical, and client-specific terms across all divisions and languages. This can include manual or automated term extraction, validation by subject matter experts, client approval, and streamlined terminology integration into translation workflows.

Account or Language Specific Quality Plans

We develop customized quality plans to identify quality gaps, root causes, mending gaps, and optimize processes and assets to account for unique requirements in specific accounts or languages. Considering factors like regional and local health authority standards and guidelines or client preferences, we help ensure that your content meets the relevant high-stakes requirements in the life sciences domain.

Bridge-building / Mediation in Localization

We act as crucial mediators in high-stakes life sciences localization. With experience from a variety of localization roles, we help different stakeholders understand each other’s perspectives, whether it’s translators questioning the use of specific tools, processes or timelines, or sales teams understanding compliance needs or project management, translation, and process challenges. We foster mutual understanding, open communication, and respectful collaboration, ensuring quality and accuracy in critical content

RFI/RFP Support

We leverage our deep industry knowledge to assist you in creating RFIs/RFPs that accurately reflect your unique life sciences needs. We evaluate responses based on sector-specific criteria and guide you in selecting partners who truly understand the high stakes in medical translation.

Cultural Adaptation Consulting

We consult on methodologies and best practices for ensuring that translated materials are not only linguistically accurate but also culturally appropriate and resonant with target audiences across diverse global markets. This may involve additional cultural assessment, use of high-quality specialized medical marketing translators, and guidelines for adapting culturally sensitive content creation.