Lead Consultant, Life Sciences,
Medical Devices, and Regulated Industries
It’s rare that you come across standout talent like Susmi. I had the pleasure and the privilege to work with her in the Supply Chain team and her knowledge of the Regulatory Life science domain is impressive. She is always supportive, a great expert, an incomparable mentor. Her greatest strengths? Communication and problem-solving! She is able to transfer even the most critical client-related instructions with simple and clear information or by building-up useful trainings essential to our learning of the Regulatory labeling sector. Her passion for her job is tangible, always kind and responsive, always THERE if needed! Despite the time zone difference, I always had the feeling to work with her side by side in the same room; her genuine capacity to create an open dialogue to find together the right solutions to adopt, made her the best colleague for anyone! I feel myself very lucky to have worked with her, she is an invaluable colleague and a special woman, I strongly and sincerely recommend Susmi from all point of views!
Senior Talent Manager – RWS Group
Susmi constantly demonstrates that she is a quality-focused, reliable pharmaceutical and medical device translation expert. Susmi consistently delivers on-time and is compliant with all project-specific instructions no matter how complex the assignment. She will exceed the scope of the project by raising recommendations and/or concerns to our project managers, all the time ensuring that our clients receive the best possible translation.
Localization & Internationalization at Meta
Susmi is an amazing account manager with a wealth of localization knowledge. I had the pleasure of working closely with her at PPD, and she is always kind, helpful, and incredibly smart. She is great at communicating with requesters and at explaining the ins and outs of localization in a way that is clear even to those without a localization background. Susmi would be an incredible asset to any team.
Localization Project Manager at PPD
Susmi’s unwavering support through trainings, capacity-building and problem-solving initiatives was valuable and critical to our learning and growth within SDL’s Regulatory Labelling programme. Susmi made this possible by communicating ideas and information clearly and by creating an environment where we could engage in open dialogue and reach effective solutions together towards the optimization of daily operations. Knowledgeable, responsive and always too kind, she demonstrates a genuine interest for her co-workers – not only as colleagues, but also as people. The level of partnership I’ve had with Susmi has been one of the highlights of my SDL years – I feel extremely lucky to have met her and worked with her!
Translation Line Manager – RWS/ SDL
As a strategic consultant with over 25 years of experience in life sciences and language solutions, I partner with Language Service Providers (LSPs) and Enterprise Clients to optimize their language processes, workflows, and operations. For LSPs, I develop tailored solutions that streamline operations, enhance quality, and achieve measurable results. For enterprise clients in regulated industries, I design and implement efficient content systems that help accelerate business growth while maintaining quality and compliance.Â
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Through custom training and mentorship programs, I help teams develop essential skills, foster collaboration, and build sustainable practices that ensure long-term success. Whether you’re refining existing workflows or implementing new strategies, I provide the insight and guidance you need to make your language processes work smarter.
I craft comprehensive language solutions for the global Life Sciences sector, ensuring innovation, quality, and compliance in specialized medical content.
I design and implement streamlined language workflows, reducing complexity, eliminating redundancies, and minimizing risks to support your global business growth objectives.
I develop and oversee quality systems tailored to life sciences and regulated industries, ensuring precise, compliant language deliverables for specialized and critical content.
I enhance operational performance by optimizing workflows, improving productivity, and driving long-term profitability through efficient processes.
With 25 years of experience, I deliver consistent, accurate, and compliant linguistic solutions that elevate the quality of your global content processes.
I empower teams with custom training and mentorship programs, fostering skills growth, job satisfaction, and professional excellence.
Magic Beans Agency provides solutions tailor-made to streamline your team’s workflows, boost productivity, and drive business growth
I design tailored, end-to-end solutions that meet your unique life sciences needs. From content creation to final delivery, I optimize each phase to ensure a seamless, compliant workflow that addresses regulatory requirements, data privacy concerns, and industry-specific challenges.
With careful evaluation, I assess your current localization systems against life sciences industry standards and best practices. By identifying strengths, weaknesses, and risks in your processes, technology, and quality control measures, I offer actionable recommendations to mitigate risks, improve efficiency, and meet sector demands.
I optimize your linguistic processes to ensure they align with life sciences’ standards for accuracy, high quality, and speed. By identifying potential inefficiencies or gaps, I provide targeted solutions that optimize workflow and ensure consistency in terminology and style.
I design customized training programs that focus on enhancing the specialized medical and scientific expertise of your team. By aligning the content with your specific needs, such as Regulatory Labeling or Clinical Trials, I help your translators gain deeper insights into the subject matter, ensuring high-quality translations.
I offer specialized training and mentorship to everyone involved in the localization process, covering areas such as audience-specific style, translation research techniques, data handling, regulatory guidelines, and cultural adaptation. By fostering a team that’s both linguistically skilled and deeply knowledgeable in life sciences nuances, I help ensure higher quality outputs and more efficient operations.
Based on the unique requirements of specific accounts or languages, I develop customized quality plans to identify gaps, address root causes, and optimize processes and assets. By considering factors like regional health authority standards, client preferences, and guidelines, I ensure your content meets the high-stakes demands of the life sciences domain.
Discover how we’ve helped localization leaders become the heroes of their organizations
Need to incorporate MT technology into workflows and services.
Lack of deployment protocols and evaluation standards
Insufficient internal and external team knowledge of MT/AI practices
Established deployment protocols and evaluation standards for MT integration
Provided comprehensive training on MT/AI practices to internal and external teams
Implemented customized MT solutions for specific games and content types
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Passionate about all aspects of Life Sciences and the use of language and content to improve Patient Experiences & Outcomes.
Currently diving into the Benefits & limitations of AI Technology and how to adopt effectively.
Quality & Responsibility is at the heart of everything I do.
I uphold the highest standards in every aspect of my work, ensuring flawless execution and exceptional quality across systems, partnerships, and projects. Life Sciences is not just my passion but also my responsibility, and I am committed to delivering excellence every time.
I have a deep investigative approach, diving into the details and intricacies to uncover insights and solutions that others might overlook. This meticulous attention to detail ensures thorough and effective outcomes for my clients.
I cultivate a collaborative environment that fosters synergies and drives collective success. I believe in the power of teamwork, where each member's contribution is valued, ensuring we achieve the best possible results.
My experience and creativity allow me to introduce innovative solutions, turning challenges into opportunities. I focus on driving improvements and enhancing localization quality, ensuring that every project benefits from a fresh and effective approach.
I navigate complex situations with diplomacy, resolving conflicts while maintaining positive relationships. My priority is to achieve the best outcomes for patients and clients, ensuring that all interactions are conducted with respect and professionalism.
I believe in delivering practical, actionable strategies that produce effective, achievable, and impactful results for your business. My approach ensures that every solution is grounded in reality and designed for success.
25 years of Life Sciences and Quality expertise across a variety of roles including Localization Specialist, Project Manager, Quality Manager and Solutions & Process Consulting
Deep experience in Production Management, Account Management, Quality Management, Sales, and Talent (Vendor) Management
Extensive translation/localization quality processes knowledge; coaching others in performing Root Cause Analysis & Corrective Action Preventive Action
Trained in Six Sigma principles, 5 Why’s methodology and ISO standards and requirements
Our team of experienced consultants is ready to help you achieve your goals
Struggling with a challenge? Reach out for a quick, no-commitment conversation, and let’s see how we can help make your language processes work better.